Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Blu Raven Labs Private Limited ("Blu Raven Labs", "we", "us") collects, uses, shares and protects your personal data. It is written to align with India'sDigital Personal Data Protection Act, 2023 (the "DPDP Act"). For the purposes of that Act, Blu Raven Labs Private Limited is the Data Fiduciary and you are theData Principal.

1. The personal data we collect

• Enquiry and quote forms: your name, company, email address, phone number, city, product interest, screen quantity and message.
• Website usage: if you consent to analytics, standard usage data such as pages viewed, device and browser type, and approximate location derived from your IP address. If you do not consent, we do not load analytics.

We collect only the personal data necessary for the purposes below (data minimisation).

2. Purposes for processing

• To respond to your enquiry, prepare quotes and provide the products and support you request.
• To send you information you have specifically asked for about our products.
• With your consent, to understand and improve how visitors use this website.
• To comply with legal, tax and accounting obligations.

3. Notice and consent

We process your personal data on the basis of your consent, which you give by submitting a form and ticking the consent box, or by accepting analytics cookies. Your consent is limited to the specified purposes above. Where processing is necessary to respond to a request you have made, we rely on that legitimate use as permitted by the DPDP Act.

4. Withdrawing your consent

You may withdraw your consent at any time — it is as easy to withdraw as it was to give. To withdraw consent for us to process your enquiry data, emailinfo@blueravenlabs.in. To withdraw consent for analytics, clear the site's cookies or use the cookie choice shown on your next visit. Withdrawing consent does not affect processing carried out before withdrawal.

5. Cookies and analytics

We use Google Analytics 4 only after you accept analytics cookies via the consent banner. Until then, no analytics scripts or cookies are loaded. You can decline, and you can change your choice at any time by clearing cookies for this site. We do not use your data for automated decision-making that produces legal effects.

6. Who we share your data with

We do not sell your personal data. We share it only with Data Processors who help us operate this website and respond to you, and only for the purposes above:

• Our website hosting and database provider, which stores form submissions securely.
• Our analytics provider (Google Analytics), only where you have consented.

These providers may process data on servers located outside India; where they do, we take reasonable steps for its protection, consistent with the DPDP Act and any Government restrictions on cross-border transfer.

7. How long we keep your data

We retain enquiry data only as long as necessary for the purpose it was collected and to meet legal and accounting requirements — and we erase it when its purpose is served or you withdraw consent, unless we are required by law to retain it.

8. Security safeguards

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or loss. In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals as required by the DPDP Act.

9. Your rights as a Data Principal

Under the DPDP Act you have the right to:

• Access a summary of the personal data we hold about you and how we process it.
• Request correction, completion, updating or erasure of your personal data.
• Grievance redressal from us (see below).
• Nominate another individual to exercise your rights in the event of death or incapacity.
• Withdraw consent at any time.

To exercise any of these rights, email info@blueravenlabs.in. We may need to verify your identity before acting on a request.

10. Grievance redressal

If you have a question or complaint about how we handle your personal data, please contact our Grievance Officer:

The Grievance Officer
Blu Raven Labs Private Limited
Rajarajeshwari Nagar, Bengaluru, Karnataka 560098, India
Email: info@blueravenlabs.in
Phone: +91 6364895967

We will acknowledge and respond to your grievance within the timeframe required under the DPDP Act and its rules. If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India.

11. Children's data

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect the personal data of anyone under 18 years of age, and we do not carry out tracking, behavioural monitoring or targeted advertising directed at children. If you believe a child has provided us personal data, contact us and we will erase it.

12. Changes to this policy

We may update this policy to reflect changes in our practices or the law. The "Last updated" date above shows when it was last revised.

13. Contact

Blu Raven Labs Private Limited, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098, India. Emailinfo@blueravenlabs.in, phone+91 6364895967.

This policy is provided as general information to support DPDP Act compliance and should be reviewed by a qualified legal professional before publication.